What are Google reviews and how do they work?

What are Google Reviews?

Google reviews are online feedback left by customers on your Google Business Profile, detailing their experiences with your business. When someone searches for your business on Google or Google Maps, they can see these reviews and ratings, helping them make informed decisions.

How Do Google Reviews Work?

Here’s a simple breakdown of how Google reviews work:

1. Customer Experience Sharing: Customers who want to share their experiences with your business can either use a customized Google reviews link provided by you or manually search for your business on Google or Google Maps.
   
2. Writing the Review: Customers write a review on your Google Business Profile, sharing their thoughts and rating your business.
   
3. Live Review: Once submitted, the review goes live on Google Search and Maps. This allows other potential customers to see the feedback and choose the best service provider for their needs.

4. Boosting Online Reputation: Businesses can leverage these reviews to enhance their online reputation, attracting more customers and building trust.