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Now Live: Public Surveys and Custom QR Codes. Feedback Just Got Easier

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Written by Marquece Cunningham
Updated over 5 months ago

Customer feedback shouldn’t be hard to collect. It shouldn’t rely on a perfectly timed email or a CRM-triggered automation. Sometimes the best feedback happens in the moment, in the store, after the event, or right when the experience is fresh.

That’s why we built Public Surveys and Custom QR Codes.

This powerful new combo expands how and where you can listen. You no longer need a list of contacts to collect insights. You just need a link, or even better, a scannable QR code.


What’s a Public Survey?

In the past, all surveys on Survey Loop required a list of recipients. They were great for post-sale feedback or NPS surveys, but limited when you wanted to ask open-ended questions to a broader group.

Now, with Public Surveys, you can create a link that anyone can access. Drop it into a message, post it on social media, or scan it from a sign. People can complete it instantly, no preloaded email list required.

You can choose between:

  • Public Surveys – where the respondent enters their name and email

  • Public Anonymous Surveys – no identifying info collected, just honest feedback


And the Best Part? Branded QR Codes.

We didn’t stop at public links. Every Public Survey can now generate a fully customizable QR code, designed to match your brand, your tone, and your message.

You can:

  • Customize colors, shapes, and styles

  • Add your logo to the center

  • Include top/bottom text like “Scan Me” or “How Did We Do?”

  • Choose from square or circular designs

  • Export in PNG, JPG, or SVG for any digital or print use

Stick it on signage, print it on receipts, display it at events, or add it to digital screens, anywhere you want to capture feedback, fast.


Why It Matters

With Public Surveys and QR codes, you can now:

Listen in real-time—no email triggers needed

Reach more people, in more places

Collect feedback anonymously, when needed

Stay on-brand with beautiful, scannable QR codes

Expand your use cases beyond traditional surveys

Think: employee check-ins, event feedback, customer sentiment in physical locations, even pre-purchase surveys at trade shows.


Use Cases We Love

  • 📍 Retail locations: “How was your experience today?” on a poster near checkout

  • 🧠 Internal HR: anonymous employee sentiment surveys via QR on desks or in lounges

  • 🎤 Events: session feedback forms that attendees scan on their way out

  • 💼 Service businesses: feedback cards with QR codes left behind after a job


A Simpler Way to Listen Starts Now

Our mission at Survey Loop is to help businesses build trust by listening—clearly, consistently, and without friction.

This launch is one more way we’re making feedback easier to collect, so you can act faster, respond smarter, and grow stronger.


👉 Ready to try it?

Login now to see it in action!

We can’t wait to see what you’ll build.

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